Steve Jobs leading the press conference.

“We want to make all of our users happy. If you don’t know that about Apple, you don’t know Apple. We love making our users happy.”
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“We started getting reports about issues with the antenna system, and, the problems they were saying… Gizmodo put their video on the web, touching the corner, and people were seeing a large drop in bars.”
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“This was 22 days ago… we haven’t had out head in the sand. We’ve been working on this for just 22 days. We are an engineering company, and we want to find out what the real problem is. We’ve been working our butts off so we can come up with real solutions. And we want to share what we’ve learned.”
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“Antennagate — that doesn’t seem like a good thing if you can make the bars go down by touching the phone. Well we first learned that this doesn’t just happen to the iPhone, Nokia, Motorola… other phones have this issue. But we didn’t trust the videos on YouTube, we started doing our own testing… here’s what we discovered.”